What does the post-pandemic contact center look like?
In this webinar, learn about top trends from the Post-Pandemic Contact Center Report and gain first-hand examples of how top leaders are improving hiring, the customer experience, and technology adoption with Contact Center AI.
In this webinar, learn about top trends from the Post-Pandemic Contact Center Report and gain first-hand examples of how top leaders are improving hiring, the customer experience, and technology adoption with Contact Center AI.
Meet the Speakers
Gabi Contreras Customer Marketing Observe.AI
Adrian Valenzuela Sr Account Executive
Observe.AI
About Observe.AI
Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint.
Observe.AI is trusted by hundreds of customers and partners, including Pearson, 23andMe, Accolade, Group 1 Automotive, and Public Storage. Backed by Softbank Vision Fund 2, Zoom, Menlo Ventures, Scale Ventures and Nexus Ventures, Observe.AI is headquartered in San Francisco with an office in Bangalore, India.
