ON-DEMAND WEBINAR

Building Elite CX Teams with AI

Learn from CX leaders who’ve built world-class customer service teams with analytics-driven coaching and discover how you too can adapt to the times with Contact Center AI.
 
Join the panel discussion to learn:
  • Recent trends and myth-busters about the state of the industry
  • How leading contact centers are improving agent coaching for better CX with AI & automation
  • Tangible strategies and tactics that you can apply to improve workforce engagement and drive trust

In honor of Women’s Month, our panel discussion will feature an all-female lineup!

25
Tammi Zelm
VP of CX
ASSA ABLOY
26
Terry-Ann Simpson
Customer Experience Manager
itelbpo
24
Marvita McAlpin
Director of Training and QC
Group 1 Automotive
23
Moderator
Gabi Contreras
Customer Marketing Manager
Observe.AI
22-1
Moderator
Lisa Chong
Sr Customer Success Manager
Observe.AI
webinar
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