ON DEMAND WEBINAR

Driving Hyper-Growth with Contact Center AI

We're joined by ERC and YourMechanic to share how they took their overall customer experience to the next level through AI and automation.

In this on-demand webinar, you'll learn:

  • How to obtain better insights from your customer interactions
  • Ways to enhance agent coaching with tailored training programs that impact CSAT
  • How to leverage Contact Center AI to inform business decisions

 

Stephanie Todd
Stephanie Todd
Chief Strategy Officer
ERC
Buddy Crowley
Buddy Crowley
Head of NA Parts and Services
YourMechanic
Pete Lee
Pete Lee
VP Alliances and Sales
Observe.AI
webinar
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