ON-DEMAND WEBINAR

Contact Center AI & The New World of Work

We're joined by BEK Networks and City Cruises to talk about the post-pandemic new world of work, and what that looks like for contact centers of the future.

Topics include:

• The state of contact centers today and handling the rapid shift to remote work
• The role of Contact Center AI in hybrid workforce engagement
• How City Cruises is improving training and onboarding with a focus on CX, using AI and automation

 

1619112466-67cf51c7c2e32bfa
Dan Neufer
Training Manager
City Cruises
1619112455-3ac38b24ca742216
Daniel Beckworth
Managing Partner
BEK Networks
1551804256793
Christain Wathne
Director Sales Engineering
Observe.AI
webinar
Fill out the form below to watch the webinar!