As we enter month three of one of the biggest global disruptions contact centers have seen, business continuity is becoming an increasingly delicate challenge.
From assessing financial and operational risks to helping a newly-minted remote workforce rapidly adopt new messaging and processes, agility will be the defining feature of contact centers who are able to weather the storm. And Voice AI is a tool that can help you succeed. We'll cover:
→ What is Voice AI?
→ Setting the record straight on business continuity
→ Case Study: On-demand Auto Repair Disruptor
→ The Voice AI journey to business maturity
→ Live demo