On-Demand Webinar

In this conversation with Beyond Finance CIO Paritosh Pathak, gain firsthand insights on the value Contact Center AI has provided his organization. Specifically, you’ll learn:

  • Ways to mitigate compliance risk and protect customer data
  • How AI-powered insights drive efficiency and agent performance
  • The value predictive modeling offers for revenue generation

Don’t miss the opportunity to discover ways to shape a strategic IT roadmap that is differentiated, and most of all, competitive.
webinar

View the recording

About Observe.AI

Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint.
 
Observe.AI is trusted by hundreds of customers and partners, including Pearson, 23andMe, Accolade, Group 1 Automotive, and Public Storage. Backed by Softbank Vision Fund 2, Zoom, Menlo Ventures, Scale Ventures and Nexus Ventures, Observe.AI is headquartered in San Francisco with an office in Bangalore, India. 

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