On-demand Webinar

4 Critical Compliance Trends and Predictions with ERC BPO

jason davis erc bpo
Jason Davis
Chief Compliance Officer
Lindsey Plocek
Head of Marketing

Security is paramount to your contact center’s success in the next decade. Data protection, retention, and privacy must take center stage at every organization.

In this webinar, we'll cover:

  → Top Contact Center AI compliance use cases 

  → Why does ERC use Contact Center AI?

  → Key events driving the shift in compliance monitoring

  → Trends for 2020

  → Predictions and what to expect next for compliance


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